COVID-19 UPDATE: Effective immediately Children’s Safe Harbor is suspending supervised visitation and exchange services until further notice. When we can resume services safely, we will contact parents directly to notify them. We encourage everyone to prioritize public health and do frequent hand washing and sanitizing, cover your coughs and sneezes, practice social distancing and take any other practical measures to protect your health and the health of others.
Children’s Safe Harbor provides a safe place for families to use when exchanging children for visitation and provides supervised visitation services. Parents may access services through court order, agency referral or by self-request.
Please see the Order Directing Use of Visitation Exchange Services or the Order Directing the Use of Supervised Visitation Services to access services through the court.
If a family is referred through an agency or by self-request, they can contact Children’s Safe Harbor directly at 815-316-7772. There are no fees to utilize Children’s Safe Harbor services.
Before services can begin, parents (separately) must complete an intake/orientation with Children’s Safe Harbor staff. During the intake/orientation staff will address program polices that include but are not limited to:
- Safety
- Scheduling
- Documentation
- Expectations for parents
- Guests
- Security
- Program guidelines related to no-shows, cancellations and late arrivals
- Client privacy
- Review of records
Once both parent’s intake/orientation has been completed, staff will work with parents to develop a routine visitation exchange or supervised visitation schedule that is based on their unique family needs.