GENERAL QUESTIONS
- Is there a fee for using services?
No! We are a completely free service.
- Do we have to be court ordered to use Children’s Safe Harbor?
In order to use services there is generally a court order, agency referral, or an
agreement made by both parents.
- How do I qualify for services?
In order to qualify for our services there must be a history of domestic violence/dating
violence, stalking, sexual assault and/or child abuse.
Due to grant funding we are not able to facilitate exchanges or visitations between
parents and third parties (grandparents, foster parents, other guardians).
- How can I enroll in services?
In order to enroll in Children’s Safe Harbor services, both parties must complete the
intake/orientation process separately. Contact Children’s Safe Harbor by phone or email
to make an appointment to begin the enrollment process.
- Do I need to bring anything with me for the intake?
Bring a form of identification. You may also bring any court or agency paperwork that
you feel is necessary for Children’s Safe Harbor to know.
- How long will it take for services to start?
For visitation exchange, services can begin as soon as both parties complete the
enrollment process with the exchange times given.
For supervised visitations, parties may be placed on a waitlist until an appointment time
opens. Both parties must complete the enrollment process in order to be placed on the
waitlist.
- I don’t live in the county/state. Can I still use Children’s Safe Harbor?
Of course! We have families come from all across the Illinois/Wisconsin Stateline and
other states.