Q: How much does it cost to participate in Children’s Safe Harbor services?

A: All of our services are free. Families are never charged for child exchange or supervised visitation services.

Q: Do I need to have a court order to use Children’s Safe Harbor?

A: No, you do not need a court order to access services at Children’s Safe Harbor. Families  access our services by  court orders, agency referrals, or self-requests. If families self-request, both parties will need to agree on pick-up/drop-off times or times for supervised visits.

Q: How is Children’s Safe Harbor funded?

Supervised visitation services is funded by a federal grant that was awarded to Winnebago County by the Department of Justice’s Office on Violence Against Women. Exchange services are funded by filing fees collected by Winnebago County and distributed to the agency. Future expansion of services can be funded by donations from individuals and businesses. Your donation could impact and improve services for families in our area. https://childrenssafeharbor.net/donate/

Q: What training is required of the staff at Children’s Safe Harbor?

A: Staff have been provided training by local and national agencies on topics such as: domestic violence, sexual assault, human trafficking, child sexual assault, stalking, trauma, de-escalation, etc.

Q: How long can families use Children’s Safe Harbor services?

A: There is no time-limit to use of services at Children’s Safe Harbor. Families can be enrolled in our services for as long as they need us. Ending services at any point in time does not disqualify families from resuming services at a later date.

Q: Who can I contact if I have questions?

A: You can call (815)316-7772 or e-mail CSHarbor@outlook.com

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